Privacy Policy

Cannon Solar ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (cannonsolar.com), request a quote, use our services, or otherwise interact with us.

By using our website or submitting your information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or provide us with your personal information.

We collect information that you provide directly to us, such as:

• Contact information - name, email address, phone number, and mailing or property address.
• Project information - property details, average monthly electric bill, roof type, timeline, and service interests.
• Commercial project information - company name, project size, site address, utility, and development status.
• Account information - if you create an account or use our CANOS platform, we collect login credentials and profile details.
• Communications - emails, messages, and notes from calls or support requests.

We also collect certain information automatically when you use our website, including your IP address, browser type, device information, pages visited, and the dates and times of your visits. We may use cookies and similar technologies to support site functionality and improve your experience.

We use the information we collect to:

• Respond to your quote requests, questions, and service inquiries.
• Provide solar design, engineering, installation, service, and monitoring services.
• Process transactions, manage projects, and communicate with you about your project.
• Improve our website, services, and customer experience.
• Send you marketing communications, where permitted by law, which you can opt out of at any time.
• Comply with legal obligations, enforce our agreements, and protect our rights.

We do not sell your personal information. We may share your information with:

• Service providers - trusted vendors who help us operate our website, host data, process payments, send communications, or perform background services (for example, cloud hosting, customer relationship management, and email delivery providers).
• Utilities and government agencies - when required to interconnect your system, apply for incentives, or comply with regulatory requirements.
• Financing partners - when you request or authorize us to share information to evaluate financing options.
• Business partners - vetted subcontractors, EPC partners, or subscriber organizations working under our direction and quality standards.
• Legal authorities - when required by law, court order, or to protect our rights, property, or safety.

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and support essential functions. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

We may use analytics tools to understand website traffic and usage patterns. These tools may collect information about your browsing behavior in aggregated or de-identified form.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, provide services to you, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it in accordance with our retention practices.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Opt out of marketing emails by clicking the unsubscribe link in any email.
• Restrict or object to certain processing of your information.

To exercise these rights, contact us using the information below. We will respond within the time required by applicable law.

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing them with your information.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of our website or services after the changes take effect constitutes your acceptance of the revised policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: info@cannonsolar.com
• Phone: (888) 766-0260
• Mailing address: [Business Address], Georgia, USA

We will respond to your inquiry as promptly as possible.